On a mission to help people see and understand data.
Put together an Academy-Award winning professor, a brilliant computer scientist at the world's most prestigious university, and a savvy business leader with a passion for data. Add in one of the most challenging problems in software - making databases and spreadsheets understandable to ordinary people. You have just recreated the fundamental ingredients for Tableau. Tableau Software is one of the fastest growing technology companies in the world, with nearly 100% annual sales growth. We make fast analytics and visualization products that help people see and understand data of any size or format. Our software is for anyone with data and questions!
Open Session Interviews
As Tableau continues to grow at a rapid pace, we are actively hiring talented Technical Support and Tier-4 Engineering professionals to join our team. If you are a natural problem solver, passionate about customers, curious about technology and systems, and driven to succeed, we’d love to meet you!
We are hosting open session interviews at our office in Seattle on February 11th. If you are interested in attending, and learning more about our support roles, please submit your resume to us here.
· Technical Support Engineer (Seattle, WA or Kirkland, WA) - In this mid-level Technical Support role, you will work primarily with enterprise customers of Tableau’s server and core server products, proactively assisting them with post-sales installation, configuration and set up tasks. Responsibilities include triaging and resolving highly complex, technical, and application-related issues which impact product performance in customer-specific environments, or issues that directly hamper a broader customer adoption of Tableau products.
· Senior Technical Support Engineer (Seattle, WA or Kirkland, WA) - This role must ramp up quickly in knowledge of Tableau’s Desktop and Server Products, including licensing, activation-related installation specifications/settings, and configuration requirements for optimal product performance. In addition to working with customers, the Senior Technical Support Engineer will routinely partner with our Development, Sustaining Engineering and Sales Engineering organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful.
· Tier-4 Engineer (Seattle, WA or Kirkland, WA) - As members of Tableau’s development organization, Tier-4 Engineers are responsible for ‘deep-dive’ technical investigations into some of our customer’s most complex technical problems. Investigations are often performed in collaboration with our customers, technical support engineers, and other members of the development team. Tier-4 Engineers build expertise in Tableau’s products, associated technologies and customer environments. They apply knowledge of product architecture, source code, and scientific methodology to understand and resolve problems. This is a great role for people who have a passion for turning complex issues and questions into straight-forward solutions and have a background in software engineering, QA and/or application support.
Why Should You Attend
With a culture founded on breakthrough innovations built by people who have a passion for helping people, this is just our beginning. Now we're growing like crazy and looking for great people to join our crew. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world.
To learn more about Tableau’s culture:
To hear directly from our customers and employees: