On a mission to help people see and understand data.
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Put
together an Academy-Award winning professor, a brilliant computer
scientist at the world's most prestigious university, and a savvy
business leader with a passion for data. Add in one of the most
challenging problems in software - making databases and spreadsheets
understandable to ordinary people. You have just recreated the
fundamental ingredients for Tableau. Tableau Software is one
of the fastest growing technology companies in the world, with nearly
100% annual sales growth. We make fast analytics and visualization
products that help people see and understand data of any size or format.
Our software is for anyone with data and questions!
Open Session Interviews
As
Tableau continues to grow at a rapid pace, we are actively hiring
talented Technical Support and Tier-4 Engineering professionals
to join our team. If you are a natural problem solver, passionate about
customers, curious about technology and systems, and driven to succeed,
we’d love to meet you!
We are hosting open session interviews at our office in Seattle on February 11th. If you are interested in attending, and
learning more about our support roles, please submit your resume to us
here.
Opportunities Available
·
Technical
Support Engineer (Seattle, WA or Kirkland, WA) - In this mid-level
Technical Support role, you will work primarily with enterprise
customers of Tableau’s server and
core server products, proactively assisting them with post-sales
installation, configuration and set up tasks. Responsibilities include
triaging and resolving highly complex, technical, and
application-related issues which impact product performance in
customer-specific
environments, or issues that directly hamper a broader customer
adoption of Tableau products.
·
Senior
Technical Support Engineer (Seattle, WA or Kirkland, WA) - This role
must ramp up quickly in knowledge of Tableau’s Desktop and Server
Products, including licensing,
activation-related installation specifications/settings, and
configuration requirements for optimal product performance. In addition
to working with customers, the Senior Technical Support Engineer will
routinely partner with our Development, Sustaining Engineering
and Sales Engineering organizations to resolve support issues, document
bugs, provide UAT on product builds, and ensure that new and newly
upgraded server installations are successful.
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Tier-4
Engineer (Seattle, WA or Kirkland, WA) - As members of Tableau’s
development organization, Tier-4 Engineers are responsible for
‘deep-dive’ technical investigations
into some of our customer’s most complex technical
problems. Investigations are often performed in collaboration with our
customers, technical support engineers, and other members of the
development team. Tier-4 Engineers build expertise in Tableau’s
products,
associated technologies and customer environments. They apply
knowledge of product architecture, source code, and scientific
methodology to understand and resolve problems. This is a great role for
people who have a passion for turning complex issues and
questions into straight-forward solutions and have a background in
software engineering, QA and/or application support.
Why Should You Attend
With
a culture founded on breakthrough innovations built by people who have a
passion for helping people, this is just our
beginning. Now we're growing like crazy and looking for great people to
join our crew. We value work/life balance, efficiency, simplicity,
freakishly friendly customer service, and making a difference in the
world.
To learn more about Tableau’s culture:
careers.tableausoftware.com
To hear directly from our customers and employees:
careers.tableausoftware.com/whatpeoplesay
