Monday, December 3, 2012

Operations Support Engineering Co-op/Intern at Cequint to begin January 2013.


To apply just log in to your account at www.engr.uw.edu/coop
Even students who are graduating this quarter are encouraged to apply for a “post-graduation” internship!

Cequint, a fast growing 100 person independent subsidiary of a $500 million company, is the leading provider of carrier-grade mobile industry solutions to tier-1 and tier-2 carriers in the U.S. The company’s flagship product has been deployed by multiple carriers on over 35 million devices, and is consistently rated as one of the top-10 applications in the industry.

Cequint is actively developing the next generation of a broad mobile technology that will revolutionize the way people communicate via mobile devices.  This confidential project is a large undertaking with executive visibility that will serve tens of millions of mobile users, and promises to fundamentally transform the mobile landscape.

As an Ops Support you will be responsible for tracking and process inbound tickets for carriers.  This will include gathering information from the company or carrier, creating the ticket, pulling data from the logs and forming the response or passing on to an engineer for further analysis.  You will be responsible for tracking the progress on all customer tickets and ensuring a timely response.  You will work closely with the operations engineering team and provide general support.

Qualifications and Experience:
·         Information Technology or Computer science degree preferred
·         UNIX familiarity
·         Solid communication skills and must be detailed oriented

Our philosophy is to hire quality individuals who are happy, balanced and genuinely enjoy what they do, and in turn, everyone will benefit.  In order to ensure this philosophy, we put our most valuable asset first our employees.  Cequint is a relaxed and fun office which is proud to offer company perks such as company events, happy hours, and free beverages and snacks.